Choosing an IT partner for your business can be daunting. Get it right and there are a range of benefits and savings. But, get it wrong, and you can end up in a tangled, expensive mess. So what should you consider to ensure you have the best chance of success?

Main considerations

There are a range of things to consider when it comes to choosing an IT partner.

Relevant expertise

You will want an IT partner who has considerable relevant experience working with organisations of similar size, and in the same sector. They should be aware of the unique challenges faced by your business. You will also want them to have expertise in the specific software solutions that you use or wish to use going forward.

Security and compliance

You will want to consider the security certifications and accreditations that they hold. These demonstrate their commitment to data protection and training.

You will also need them to understand and be able to help you comply with any industry-specific and general regulations.

Implementation and support

Consider their implementation processes and ask about previous successful projects and deployments.

Ask about the level of support they will provide, including availability, size of teams, response times, training, and ongoing maintenance.

Adaptability

Your IT partner should be able to demonstrate how they have handled unexpected challenges in the past, and how they can be flexible in offering solutions that are tailored to your specific requirements.

IT Specialists

If you are looking for potential a new IT partner, specialists such as https://www.primesys.co.uk/partnerships/ offer a variety of options to suit.

Location

This may seem less important in the era of the cloud and virtual software, but having your IT partner physically close can offer some comfort and benefits. So, you may want to bear in mind where they are based.

Ownership and culture

You may wish to consider their ownership structure and what this means for reliability/ and stability. Additionally, you will want to find a company whose values and styles align with your own.