New data released through a Freedom of Information request has revealed a startling case: one lasting power of attorney, or LPA, application took over 2,700 working days – more than ten years – to be processed by the Office of the Public Guardian, or OPG. This information, which was obtained by Quilter, shines a light on the extreme delays that can affect such vital legal arrangements.

How can an application take so long?

According to the Ministry of Justice, the time taken to process an LPA includes not only the OPG’s handling but also the period during which applicants are required to correct errors in their submissions. Errors can range from incomplete forms and missing signatures to incorrect information, which can pause progress indefinitely if not resolved.

Historically, most applications were made by post, which inevitably extended the time needed to correct mistakes. Letters sent back and forth between the OPG and the applicant often added weeks or months to the process.

Why digital applications offer hope

Thankfully, more recent innovations are helping to reduce these extraordinary wait times. The introduction of digital LPA applications allows errors to be spotted and corrected more quickly, streamlining communication and removing much of the inefficiency of the postal process. While a decade-long delay is exceptional, even routine delays lasting several months or longer highlight why it is essential to plan early and avoid mistakes.

A lasting power of attorney is one of the most important legal documents a person can put in place while they have mental capacity. It enables trusted individuals to make financial or health decisions on their behalf if needed. Using a trusted service to set up a power of attorney online can reduce the risk of mistakes and ensure a smoother process.

If you would like to learn more about making a power of attorney online, a specialist such as //powerofattorneyonline.co.uk/ can help.

As with any aspect of financial planning, preparation is key. Starting the process early and seeking guidance can help prevent unnecessary stress and delays for your loved ones when they need help most.